Feedback

Although we have a rigorous and regular assessment procedure in place for all our members, with over 180 of them across the UK and Ireland, we rely on feedback from funeral professionals and families to reassure us that they are indeed “setting the national standard.” 

Please use the feedback form below to provide your feedback.  Or if you prefer to speak to our administrator, please telephone her on 01480 861411.

All feedback is treated in confidence and your details will not be shared with anyone.  In order for us to deal with any lapse in quality, we would welcome the opportunity to speak to you for more details. 

We have a complaints policy and procedure in place to manage any lapse of quality from our members.  We are happy to provide this to potential members/funeral professionals/families on request.